# GB-Telford: Independent Health Complaints Advocacy Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Telford & Wrekin Council](/buyers/telford-wrekin-council/contract-awards)
- Contract winner: Engaging Communites Staffordshire
- Award value: £20,560
- Tender value: £20,560
- Award date: 23 March 2016
- Published: 18 November 2016
- Contract start: 1 April 2016
- Contract end: 31 March 2018
- Stage: awarded
- Procurement category: services
- Notice ID: ba5502ec-835d-4580-9e77-e313d6ec6f6b-94448
- OCID: ocds-b5fd17-944220f7-adc9-11e6-9901-0019b9f3037b

## Description

Independent Health Complaints Advocacy Service \(IHCAS\) in Telford and Wrekin will provide a free, independent complaints advocacy service which gives practical support and direction to a complainant in order to assist the individual in finding a resolution to a complaint about Health Services\. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises \(SMEs\)\. However, any selection of tenderers will be based solely on the criteria set out for the procurement\.

## Related contract awards

- [DPS Apprenticeships 021\.26 Associate Project Manager Level 4 - AWARD](/contracts/ocds-b5fd17-fa0b878d-78d3-486f-b661-47dcfcd494c1): Telford and Wrekin Council
- [022\.26 Youth Support Worker Level 3 - AWARD](/contracts/ocds-b5fd17-b44aa063-f444-4586-a47d-6c02e847b67c): Telford and Wrekin Council
- [023\.26 Customer Service Specialist Level 3 - AWARD](/contracts/ocds-b5fd17-2cd5142d-1a2f-4904-a321-9ed91012dfde): Telford and Wrekin Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ba5502ec-835d-4580-9e77-e313d6ec6f6b-94448)