# CPU 7449 Contact centre software renewal

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Nottingham City Council](/buyers/nottingham-city-council/contract-awards)
- Contract winner: [Insight Direct \(UK\) Ltd](/contract-winners/insight-direct-uk/public-sector-contract-awards)
- Award value: £80,825
- Tender value: £80,825
- Award date: 18 August 2024
- Published: 12 December 2024
- Contract start: 1 September 2024
- Contract end: 31 August 2025
- Stage: awarded
- Procurement category: services
- Notice ID: 50281eb0-bf03-40bf-8a64-40f647c03c67-810245
- OCID: ocds-b5fd17-944c6075-c91a-4b24-9b4e-bd09f90421c7

## Description

Contact centre software renewal for SIP telephony

## Related contract awards

- [CPU 8629 Footway - City Centre Streetscape Resource re Masonry Works](/contracts/ocds-b5fd17-663d5fd9-2178-4b8f-a2b1-6dfdd6b9667a): Nottingham City Council
- [CPU 8627 Western Boulevard Carriageway Resurfacing](/contracts/ocds-b5fd17-90f9c1d9-32be-44f8-95cc-3b3ed29941eb): Nottingham City Council
- [CPU 8626 Nuthall Rd - Llanberis to Cinder Hill Carriageway Resurfacing](/contracts/ocds-b5fd17-0349e280-6fff-4d14-87b9-880866839dcf): Nottingham City Council
- [WHHT - WASP - Software Developer Solution](/contracts/ocds-b5fd17-2dd4d8f8-e042-4eb7-a427-04a5c7a2eeec): West Hertfordshire Teaching Hospital NHS Trust
- [NECS Microsoft Windows & Microsoft Office Licences on behalf of Hospice Care North Northumberland](/contracts/ocds-b5fd17-184dd526-f2e7-4074-a517-d632de9ed4f3): NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- [CRM System](/contracts/ocds-b5fd17-07d0d9b2-5dab-415a-9c04-73cbe64f42c5): CITY OF YORK COUNCIL

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/50281eb0-bf03-40bf-8a64-40f647c03c67-810245)