# ITS180001 Contact Centre Systems Support

> A sourced UK public sector contract award published by Leeds City Council.

## Key facts

- Buyer: [Leeds City Council](/buyers/leeds-city-council/contract-awards)
- Supplier: [Sabio Ltd](/suppliers/sabio/public-sector-contract-awards)
- Award value: £164,000
- Tender value: £164,000
- Award date: 15 January 2018
- Published: 18 January 2018
- Contract start: 1 April 2018
- Contract end: 31 March 2019
- Stage: awarded
- Procurement category: services
- Notice ID: bed518eb-f9da-4772-aad0-2b56dbdd99ae-192287
- OCID: ocds-b5fd17-94fee305-e9ff-4ef9-bdd1-c2209d2163dc

## Description

Support and Maintenance of Council Contact Centre telephony estate

## Related contract awards

- [High Rise Building Safety Survey Services](/contracts/ocds-b5fd17-89251de5-c896-4878-9d1c-3779ff4692ba) — Leeds City Council
- [A639 Thwaites Gate to M1 Junct 44](/contracts/ocds-b5fd17-800725b6-8745-4941-a0b1-3c1cfd7c0e14) — Leeds City Council
- [Dark Fibre](/contracts/ocds-b5fd17-8f57d483-be33-44ef-9e7f-64862e0c7766) — Leeds City Council
- [Culture Suite](/contracts/ocds-b5fd17-51f7ced9-27c0-46c7-be18-2e2f98a7563f) — Leeds City Council
- [Omni-channel](/contracts/ocds-b5fd17-cfdc3e36-4518-4b8c-b232-234bfd9c1cdb) — BROMFORD FLAGSHIP LIMITED
- [Housing management surveys for tenant satisfaction](/contracts/ocds-b5fd17-4a9920c6-ba5d-4b6b-ad7a-5cc95c28c78b) — Nottingham City Council
- [Omilia Outcome Based Services](/contracts/ocds-b5fd17-3d97eea5-50b6-4cad-a723-f1f62ccb53d1) — Department for Work and Pensions
- [DWP Middleware Support](/contracts/ocds-b5fd17-69ab7f38-47ed-426f-b0e4-c06905205e4e) — Department for Work and Pensions
- [Translation &amp; Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse &amp; Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle &amp; Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/bed518eb-f9da-4772-aad0-2b56dbdd99ae-192287)
