# 008/2018E International Student Enquiry & Enrolment Service - AWARD

> A sourced UK public sector contract award published by HE Portal.

## Key facts

- Buyer: [HE Portal](/buyers/he-portal/contract-awards)
- Supplier: [Uni-Quest Ltd](/suppliers/uni-quest/public-sector-contract-awards)
- Award value: £0
- Tender value: £1,000,000
- Award date: 22 March 2019
- Published: 7 June 2019
- Contract start: 15 December 2018
- Contract end: 14 December 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 4332489a-bd98-4194-8d99-81b50e36ec01-293851
- OCID: ocds-b5fd17-95256815-075a-4e92-925d-ea9ac0568630

## Description

The International Office forms part of the Future Students service and is responsible for the recruitment of International and EU students, supporting academic partnerships and managing the Agent network\. The University supports ambitious recruitment targets in-line with the University's 2020 strategy for growth across all audiences\. The University is using Managed Services for international enquiry management and offers made conversion: o To engage with International prospects at soonest opportunity after initial point of contact\. o To offer personal contact via telephone \(outbound and inbound\), email, IM / virtual in order to convert potential students\. o To have a robust strategy in place to deliver timely, consistent and personalised contact with potential students\. o To improve conversion from enquirer to applicant and applicant to enrolment\. o To deliver personalised information to applicants on the University and pre-arrival processes\. o To deliver cutting edge, contemporary engagement with prospects and applicants\. o To increase contact points with enquirer / applicant therefore reducing 'drop off'\. o To be able to offer language specialisms\. o To reduce impact of GMT restrictions\.

## Related contract awards

- [031/2023 Replacement of Access Control System](/contracts/ocds-b5fd17-0659d281-fd55-42fc-b1ed-368d623afa07) — HE Portal
- [E-Portfolio Assessment Tool](/contracts/ocds-b5fd17-3a79d9f4-33ad-4381-a0c5-ca489e9c089e) — HE Portal
- [013/2024T Fire Systems Term Service Contract](/contracts/ocds-b5fd17-604850c8-f800-45b9-8c9c-39203fac616e) — HE Portal
- [001/2024T Student Accommodation Cleaning](/contracts/ocds-b5fd17-e6d941bb-c804-48d3-a3df-b7beffb218dc) — HE Portal
- [T23/30\_Student Recruitment Conversion - AWARD](/contracts/ocds-b5fd17-7b928671-d978-40f6-91d6-e364f7d29a12) — Anglia Ruskin University
- [Translation & Interpreting Service](/contracts/ocds-b5fd17-54075a52-9d7d-4c1f-b548-9dc63dcc95cb) — London Borough of Waltham Forest
- [QBE082 09:00 2026-08-21 Haverhill to Sir Peter Hall School, Bury St Edmunds - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-3fe11212-9db7-4019-8387-e0a616618a82) — Suffolk County Council Passenger Transport
- [QOC931 09:00 2026-08-21 Onehouse & Newmarket to InToto Education, Fordham, Ely, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-88df1231-5adf-4f73-b42b-71e8931d53ab) — Suffolk County Council Passenger Transport
- [SEN20061-SEN-W/C TAXI-DOROTHY GOODMAN UPPER BARWELL LANE](/contracts/ocds-b5fd17-759dbe2b-b549-4a79-9512-eb9eafef5895) — Leicestershire County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/4332489a-bd98-4194-8d99-81b50e36ec01-293851)