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Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.

£246,240

Platform Housing GroupMango Direct Marketing Ltd
services

Contract Details

Tender Value
£550,000
Stage
Live
Published
Awarded

Timeline

Awarded
Disclosed
Start
End

Description

Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.

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