# Strategic Regulatory Advice

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [OFFICE OF RAIL REGULATION](/buyers/office-of-rail-regulation/contract-awards)
- Contract winner: Fingleton Limited
- Award value: £35,000
- Tender value: £35,000
- Award date: 7 January 2025
- Published: 6 March 2025
- Contract start: 13 December 2024
- Contract end: 14 February 2025
- Stage: awarded
- Procurement category: services
- Notice ID: c2e7b763-f184-48bb-9e44-dc7c5b6fe284-832346
- OCID: ocds-b5fd17-958a1f35-a684-49dc-b694-cdb3bdec3e84

## Description

Specialist support to lead our investigation of how rail industry retail platforms and systems contribute to ticketing irregularities experienced by passengers\.

## Related contract awards

- [Complaints Handling Satisfaction Survey](/contracts/ocds-b5fd17-5eaea1e4-8369-4a8b-80f6-f778fd1ee78c): OFFICE OF RAIL REGULATION
- [Fare enforcement T&Cs focus groups and call for evidence follow-up interviews](/contracts/ocds-b5fd17-7f2c26e0-2e8b-43b6-893e-651b9cb38669): OFFICE OF RAIL REGULATION
- [ORR Suite of Contracts](/contracts/ocds-b5fd17-0c47a247-3fd8-476f-92e8-a98fdc6380cf): OFFICE OF RAIL REGULATION

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c2e7b763-f184-48bb-9e44-dc7c5b6fe284-832346)