Online Research Panel

The Provider shall deliver Online Research Panel services for Ofcom, providing an agile, flexible and cost-effective market research capability to support Ofcom's regulatory and policy work. Services shall be commissioned by Ofcom on an ad-hoc, call-off basis according to business needs and may include, without limitation, one-off quantitative surveys, short quantitative quick polls, recurring quantitative surveys or trackers, qualitative research using appropriate online or other agreed methodologies, and mixed-method projects. For each individual project, the Provider shall work collaboratively with Ofcom to agree the detailed scope, methodology, sample approach, timetable and deliverables, including questionnaire and/or discussion guide development, sampling and recruitment, scripting, fieldwork, data processing, analysis and reporting as required.