# omnichannel contact centre solution for Oxfordshire County Council

> A sourced UK public sector contract award published by Oxfordshire County Council.

## Key facts

- Buyer: [Oxfordshire County Council](/buyers/oxfordshire-county-council/contract-awards)
- Supplier: [Zoom Video Communications, Inc](/suppliers/zoom-video-communications/public-sector-contract-awards)
- Award value: £657,308
- Tender value: £657,308
- Award date: 23 August 2024
- Published: 18 September 2024
- Contract start: 29 August 2024
- Contract end: 28 August 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 483ebff2-0f33-4b45-b988-1fab9114b0d5-786592
- OCID: ocds-b5fd17-9728e6b2-f3f0-4909-becb-897be3aa224f

## Description

Oxfordshire County Council as part of its Customer Engagement strategy is seeking to procure an omnichannel contact centre solution

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/483ebff2-0f33-4b45-b988-1fab9114b0d5-786592)
