# Contact Service Centre

> A sourced UK public sector contract award published by NUCLEAR DECOMMISSIONING AUTHORITY.

## Key facts

- Buyer: [NUCLEAR DECOMMISSIONING AUTHORITY](/buyers/nuclear-decommissioning-authority/contract-awards)
- Supplier: [Arvato](/suppliers/arvato/public-sector-contract-awards)
- Award value: £1,400,516
- Tender value: £1,400,516
- Award date: 14 September 2020
- Published: 30 September 2020
- Contract start: 14 September 2020
- Contract end: 13 September 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 7d03e0f2-0a06-4773-99cb-71f6c09a2f07-384302
- OCID: ocds-b5fd17-974b799b-9d5c-4b52-8fd0-710af00b90bb

## Description

Radioactive Waste Management conducted a Further Competition from the CCS Framework RM3815, for the successful contractor to provide a Contact Service Centre to Radioactive Waste Management\. The Supplier will provide the necessary resource, systems, expertise, behaviours and cultural alignment to successfully deliver a Contact Service Centre to RWM\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7d03e0f2-0a06-4773-99cb-71f6c09a2f07-384302)
