# Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile

> A sourced UK public sector contract award published by Hanover Housing Association.

## Key facts

- Buyer: Hanover Housing Association
- Supplier: [Amillan Ltd](/suppliers/amillan/public-sector-contract-awards)
- Award value: £440,000
- Tender value: £440,000
- Award date: 24 August 2017
- Published: 10 October 2017
- Contract start: 1 October 2017
- Contract end: 30 September 2027
- Stage: awarded
- Procurement category: services
- Notice ID: f2879a86-20f0-44f1-a2b0-efa5e12bf57d-175560
- OCID: ocds-b5fd17-97ce40b7-552d-4cc2-a3a5-0d3a6fe68997

## Description

CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded\. Lot 2 is to be re-tendered\. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives\. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers\. This tender will be for the procurement of solutions across two lots: 1\. Business Telephony & Contact Centre 2\. Customer Relationship Management \(CRM\) & Mobile Working\. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f2879a86-20f0-44f1-a2b0-efa5e12bf57d-175560)