# CTSC and DTS Telephony Continuity Services Contract

> A sourced UK public sector contract award published by Ministry of Justice.

## Key facts

- Buyer: [Ministry of Justice](/buyers/ministry-of-justice/contract-awards)
- Supplier: [8x8 UK Limited](/suppliers/8x8-uk/public-sector-contract-awards)
- Award value: £4,000,000
- Tender value: £7,499,114
- Award date: 8 March 2021
- Published: 23 November 2023
- Contract start: 31 March 2021
- Contract end: 30 March 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 84553118-9ae6-467a-8029-24faedb16dd7-701240
- OCID: ocds-b5fd17-97d370a8-bda8-46f6-9c3a-f2334e835d85

## Description

This publication is for transparency purposes only\. This contract was awarded following a GCloud 12 exercise\. The contract is for CTSC and DTS Telephony Continuity Services\.

## Related contract awards

- [Call off Contract Under Prison Education Dynamic Purchasing System for Streetworks Courses for Prisoners at HMP Standford Hill](/contracts/ocds-b5fd17-b6f46779-481c-4898-9052-96240e9e1a25) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Scaffolding Courses for Prisoners at HMP Birmingham](/contracts/ocds-b5fd17-7a219bf8-2191-4152-94e5-077dd9d5a892) — Ministry of Justice
- [HMP Styal - MBU &amp; Nightingale \(FSI\) - 600/20/2209](/contracts/ocds-b5fd17-6d15cf17-701b-4112-b077-d6e2666a1a5e) — Ministry of Justice
- [Call off Contract Under Prison Education Dynamic Purchasing System for Barbering Courses for Prisoners at HMP Stafford](/contracts/ocds-b5fd17-188fce11-6969-4a72-ab74-250698d3609d) — Ministry of Justice
- [Student Services Contact Cloud Centre \(2026- 2029\)](/contracts/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905) — University of Bristol
- [Contact Centre Telephony](/contracts/ocds-b5fd17-9ff43770-3aa1-4d73-a2d4-0abf9d6127fb) — Lichfield District Council
- [Virtual Call Handling Software Licenses](/contracts/ocds-b5fd17-6b78dc89-bf33-440c-8f80-316423399a57) — Cabinet Office
- [IBCA Contact Centre Communications Platform \(8x8\)](/contracts/ocds-b5fd17-500e478d-9735-4c19-a336-36014665618e) — Cabinet Office
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-72db28b1-c882-4e40-8470-acd916a51a98) — East Sussex County Council
- [QLT354 2026-08-26 \(0900\) Leiston - Roman Hill Primary School, Lowestoft \(4 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-3418d9ed-524a-41de-8487-25e33a827cf8) — Suffolk County Council Passenger Transport
- [QBR087 2026-08-26 \(0900\) Lowestoft / Worlingham - The Woodview Project, Worlingham \(6 seats and a PA\) - AWARD](/contracts/ocds-b5fd17-75a81455-cf68-41f3-8b47-ece5ddb308f0) — Suffolk County Council Passenger Transport
- [QOC940 2026-08-25 \(0900\) Lowestoft - Ness Point School, Gt Yarmouth \(4 seats\) - AWARD](/contracts/ocds-b5fd17-4dc15fef-5535-4fdf-b910-40ae6110e71d) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/84553118-9ae6-467a-8029-24faedb16dd7-701240)
