Market Engagement - Case Management Systems

The Council requires a flexible solution which offers standardised options but is customisable as needed and addresses all our needs for case management and processing including integration, inbuilt workflow and task management and is also supported by a document management system. RBWM want to undertake the initial market engagement to understand the market in terms of the suppliers and software available in order to formulate our strategy and carry out the tender exercise . The attached documents provide a broad overview of our current position and the key service requirements. We would like the interested providers to complete the attached questionnaire, which needs to be emailed to procurement@rbwm.co.uk by not later than 3rd of September . Once all the information is gathered, we plan to engage further with suppliers (including relevant product demos).