# The Provision of a Resilience Benefits Processing Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [London Borough of Wandsworth](/buyers/london-borough-of-wandsworth/contract-awards)
- Contract winner: [Northgate Public Services \(UK\) Limited](/contract-winners/northgate-public-services-uk/public-sector-contract-awards)
- Award value: £1,130,000
- Tender value: £1,130,000
- Award date: 30 April 2017
- Published: 23 June 2017
- Contract start: 1 May 2017
- Contract end: 30 April 2018
- Stage: awarded
- Procurement category: services
- Notice ID: cdc71451-294f-4cdf-871d-d5a22b807e91-156393
- OCID: ocds-b5fd17-98076af6-f726-484e-84e4-2984712d9068

## Description

Wandsworth Borough Council was seeking a Contractor to carry out and assist the Council's Benefits team by providing a remote resilience service\. The Contractor will deal with the day-to-day processing of benefits applications and changes as well as reply to complaints \(including MP's and members enquiries\) and reconsiderations \(explanations and statement of reasons\)\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/cdc71451-294f-4cdf-871d-d5a22b807e91-156393)