# con\_22604 NLP and Webchat Services

> A sourced UK public sector contract award published by Department for Education.

## Key facts

- Buyer: [Department for Education](/buyers/department-for-education/contract-awards)
- Supplier: [Inform Communications Ltd](/suppliers/inform-communications/public-sector-contract-awards)
- Award value: £395,067
- Tender value: £395,067
- Award date: 15 June 2022
- Published: 27 September 2023
- Contract start: 15 June 2022
- Contract end: 14 December 2023
- Stage: awarded
- Procurement category: services
- Notice ID: eb992522-29f5-4f25-a62a-bbfdd26df365-683859
- OCID: ocds-b5fd17-981f6516-580e-4ace-af27-d0b0c974132c

## Description

Cloud Software to provide support with AI enabled telephony and Chatbot Services

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/eb992522-29f5-4f25-a62a-bbfdd26df365-683859)
