# FCMC Delivery Resources

> A sourced UK public sector contract award published by The Insolvency Service.

## Key facts

- Buyer: [The Insolvency Service](/buyers/the-insolvency-service/contract-awards)
- Supplier: [SmartSourcing](/suppliers/smartsourcing/public-sector-contract-awards)
- Award value: £300,000
- Tender value: £300,000
- Award date: 21 November 2025
- Published: 2 December 2025
- Contract start: 1 January 2026
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 6dfb615b-1f83-43c1-ae42-a2b3e6b36ee3-874415
- OCID: ocds-b5fd17-98518292-e325-4487-b9cd-4253f9a473ec

## Description

The Future Case Management Capability \(FCMC\) project is replacing ageing case management systems with a modern, flexible case management platform; Microsoft Dynamics 365 Customer Engagement\. The Supplier will act as a Contingent Labour delivery partner to provide resources to implement the new case management system in Dynamics 365 for ORS, EAS and CST, including integrations with other software and services, and data migration from the legacy solutions to the new platform\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6dfb615b-1f83-43c1-ae42-a2b3e6b36ee3-874415)