# Finance Management System Support

> A sourced UK public sector contract award published by Abri.

## Key facts

- Buyer: [Abri](/buyers/abri/contract-awards)
- Tender value: £150,000
- Published: 5 February 2024
- Contract start: 1 April 2024
- Contract end: 1 April 2027
- Stage: open_tender
- Procurement category: services
- Notice ID: 71716596-5818-4e09-8837-236a98333428-720342
- OCID: ocds-b5fd17-9886af64-768a-4fad-bfa4-30aad815b0ae

## Description

Abri are seeking a contractor who can provide a full level of support for the current Finance Management Solution used within Abri \(currently Open Accounts\), Abri require this supplier to provide a solution that can meet the following key elements\. • Full reactive maintenance service for Open Accounts and Ebis, enabling the logging of issues/defects and providing resolutions through an excellent responsive approach\. • Carry out a full , thorough systems healthcheck across Open Accounts and Ebis , to review current use of the product and advise on any changes to achieve optimal utilisation of functionality\. • Engage in a routine cycle of review of system use advising on new functionality & system development\. • Support the business with the implementation of all regular upgrades and patch fixes\. • Support the business with the expansion of the software, implementation of new functionality and/or complimentary solutions\. • Provide access to a user environment where the business can interact on best practice and system use\. • Provide regular updates, fully supported by metrics, on quality of service delivery\. Additional information: details can be found on our Tendering platform Intend: https://in-tendhost\.co\.uk/abri/aspx/Login Is a Recurrent Procurement Type? : No

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/71716596-5818-4e09-8837-236a98333428-720342)