# Healthwatch and Independent Health Complaints Advocacy Service

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [East Riding of Yorkshire Council](/buyers/east-riding-of-yorkshire-council/contract-awards)
- Contract winner: MNH Meeting New Horizons CIC \(trading arm of Hull Community &
- Award value: £886,848
- Tender value: £900,000
- Award date: 8 January 2024
- Published: 5 February 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2026
- Stage: awarded
- Procurement category: services
- Notice ID: a307b2fe-ff54-448f-89d6-3a216014f435-720212
- OCID: ocds-b5fd17-991c36cf-83cc-4aee-ba70-d045f3cffcf9

## Description

East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire \(HWERY\) and the provision of an Independent Health Complaints Advocacy Service\. \(IHCAS\) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children's health and care services\. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and care, in order to drive up standards of service provision\.

## Related contract awards

- [SFRA Update](/contracts/ocds-b5fd17-317c31ed-ae81-49be-aab7-14cdbaa0e8de): East Riding of Yorkshire Council
- [Wold View, Fridaythorpe Improvement Package](/contracts/ocds-b5fd17-42e9b1b1-2574-4014-a220-7c7e45839d21): East Riding of Yorkshire Council
- [Implementation of the recommendations from Project 5: coastal monitoring programme](/contracts/ocds-b5fd17-f2172d7b-a1a5-43a9-884d-ebd2f01dff20): East Riding of Yorkshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/a307b2fe-ff54-448f-89d6-3a216014f435-720212)