# HMLR701029 - Membership for the Institute of Customer Service

> A sourced UK public sector contract award published by HM Land Registry.

## Key facts

- Buyer: [HM Land Registry](/buyers/hm-land-registry/contract-awards)
- Supplier: Institute of Customer Service
- Award value: £57,000
- Tender value: £57,000
- Award date: 28 February 2025
- Published: 28 March 2025
- Contract start: 1 April 2025
- Contract end: 31 March 2028
- Stage: awarded
- Procurement category: services
- Notice ID: 1d4aacb2-06df-463a-a5e5-f8b436782e4e-837108
- OCID: ocds-b5fd17-995b03e6-441f-4f81-b2a6-68364f315514

## Description

Membership for the Institute of Customer Service\. This is for multi-site, national or international businesses, focusing on long-term customer service strategies

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1d4aacb2-06df-463a-a5e5-f8b436782e4e-837108)
