# HALO Platform

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Coventry University](/buyers/coventry-university/contract-awards)
- Contract winner: [CDW Limited](/contract-winners/cdw/public-sector-contract-awards)
- Award value: £413,913
- Tender value: £413,913
- Award date: 6 May 2024
- Published: 27 January 2025
- Contract start: 7 May 2024
- Contract end: 6 May 2027
- Stage: awarded
- Procurement category: goods
- Notice ID: 29970b63-868b-481e-9daa-fadba5727533-820495
- OCID: ocds-b5fd17-9987632f-3906-4cfa-88cc-33dd9698eefc

## Description

The current ITSM platform Service Now is proving to be financially unstainable for the group\. We have had to review several alternative options available on the market over the last 5 months\. Approval of Halo has been granted to replace Service Now\.

## Related contract awards

- [Provision of Construction Consultancy Services](/contracts/ocds-b5fd17-972b63e8-ee34-414f-a93f-cd1ab3455a81): Coventry University
- [Call off from SUPC Books, eBooks and associated framework](/contracts/ocds-b5fd17-a8de5b3b-c52a-4da0-a091-eac15d59628d): Coventry University
- [IT EQUIPMENT AND SOFTWARE FOR OFFICE FOR STUDENTS PROJECT](/contracts/ocds-b5fd17-23dfee22-778b-4e7d-8a20-0ef6e785c89d): Coventry University
- [DDaT26320 - Storage Back Up Solution](/contracts/ocds-b5fd17-f479bba2-9fa0-454c-97c8-0803f9009ef7): UK SHARED BUSINESS SERVICES LIMITED
- [DDaT26243- Migration tool](/contracts/ocds-b5fd17-ed5e75b7-a8c1-4c86-822b-5dbb67da0d29): UK SHARED BUSINESS SERVICES LIMITED
- [Citrix Software support](/contracts/ocds-b5fd17-9f184dd8-09f8-4292-8120-07957042b4c2): Cornwall Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/29970b63-868b-481e-9daa-fadba5727533-820495)