# IT Service Operations Transformation Requirements

> A sourced UK public-sector contract award published by Department for Work and Pensions.

## Key facts

- Public buyer: [Department for Work and Pensions](/buyers/department-for-work-and-pensions/contract-awards)
- Contract winner: [boxxe Ltd](/contract-winners/boxxe/public-sector-contract-awards)
- Award value: £1,567,850
- Tender value: £1,567,850
- Award date: 21 December 2021
- Published: 29 November 2023
- Contract start: 4 January 2022
- Contract end: 3 January 2024
- Stage: awarded
- Procurement category: services
- Notice ID: c5e9eb37-437e-4ddc-b6e4-05f17e4fdc3d-702931
- OCID: ocds-b5fd17-99c0b90a-6cfc-49b4-8158-e9cb718597d1

## Description

Provision of contracted out services for delivery of key IT Service Operations transformational activities including implementation of specific strategies and plans in the IT Asset Management \(ITAM\) Team and review of the Services Operations Target Operating Model \(TOM\)\. The total contract award value of £1,567,850 exc\. VAT includes the initial contract term and extension provisions\. This amendment is to uplift the contract value by £67,850 exc\. VAT utilising Regulation 72 \(1\) e & f; low value & non substantial change\.

## Related contract awards

- [Independent Review of Operational Contract Management \(OCM\)](/contracts/ocds-b5fd17-5bcc951a-1cb2-486c-b803-6feccf2b651d): Department for Work and Pensions
- [Laptop Device Call Off 2026](/contracts/ocds-b5fd17-29e6bc84-f6d7-49d4-b0f9-5b33db9776b1): Department for Work and Pensions
- [AME Payments - Strategic Platform and Product Development](/contracts/ocds-b5fd17-a4a6cee1-fb18-4eab-aa67-01d1d3028362): Department for Work and Pensions
- [DDC Server Refresh](/contracts/ocds-b5fd17-ca228dad-61a1-4807-a368-09cb414b2002): Ministry of Defence
- [Asset Management Software, Support, Maintenance and Implementation](/contracts/ocds-b5fd17-e53818ce-9583-4c52-81fa-6698e2112905): Department for Work and Pensions
- [Provision and Installation of a Tactical Voice Trainer at HMS Raleigh](/contracts/ocds-b5fd17-cd06f05d-b3cd-4853-8158-0f144330674f): Ministry of Defence

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/c5e9eb37-437e-4ddc-b6e4-05f17e4fdc3d-702931)