# Customer Correspondence - SR199692509

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [H M Revenue & Customs](/buyers/h-m-revenue-customs/contract-awards)
- Contract winner: Quietroom Ltd
- Award value: £0
- Tender value: £30,000
- Award date: 27 February 2019
- Published: 15 March 2019
- Contract start: 28 February 2019
- Contract end: 1 November 2019
- Stage: awarded
- Procurement category: services
- Notice ID: 134ce01b-7cb6-4688-847e-f1fc1eefdfa8-276345
- OCID: ocds-b5fd17-9a29c42c-8ac5-43a2-9747-aaeb64e7f347

## Description

To assess and recommend improvements to the simplicity, clarity and tone of a range of HMRC's outputs to Tax Credit customers\. To recommend principles and learning points that HMRC can apply to other outputs and share with teams responsible for their production\.

## Related contract awards

- [Optimizely Experimentation Platform Renewal](/contracts/ocds-b5fd17-3ca2626c-bb38-4dd8-b7f8-b38990f76d70): H M REVENUE & CUSTOMS
- [PATH DELIVERY PHASE 2](/contracts/ocds-b5fd17-c9137c48-f62b-465a-adf1-a61d175fc829): H M REVENUE & CUSTOMS
- [TPC STRATEGIC DELIVERY PARTNER](/contracts/ocds-b5fd17-4310452a-3d86-46ea-b34d-f2f93f29decb): H M REVENUE & CUSTOMS
- [Advisory services](/contracts/ocds-b5fd17-a015ba82-7f9d-4a6b-8e5d-401b6b580c82): BANK OF ENGLAND
- [Corporate Services Customer Correspondence](/contracts/ocds-b5fd17-64e0c675-74e3-40e2-82ac-b4741b0c0556): H M Revenue & Customs

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/134ce01b-7cb6-4688-847e-f1fc1eefdfa8-276345)