# External IT Support

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [City College Plymouth](/buyers/city-college-plymouth/contract-awards)
- Tender value: £8,000
- Published: 10 January 2019
- Planned start: 1 February 2019
- Planned end: 31 January 2020
- Stage: open_tender
- Procurement category: goods
- Notice ID: 8903f309-3c3d-4295-af68-4ad0103c4ccd-262913
- OCID: ocds-b5fd17-9acca4da-493b-4aa4-a611-d03d0c9a5019

## Description

City College Plymouth IT team has decreased in size in recent months due to efficiency savings at the college and, at times, is no longer able to support all the systems at times of sickness, leave or when the team is overloaded\. The College is therefore looking for a local company to \(a\) provide a 4th level support for remote break-fix type activities and \(b\) provide onsite support to backfill as needed\. The significance of the 1 hour timeframe is to allow for someone to get onto the site should be they needed in an emergency\. The College is looking at an initial one year contract\.

## Related contract awards

- [CA15546 - CPC/DU/MFD/03A: Multifunctional Devices and Digital Transformation Solutions](/contracts/ocds-b5fd17-5f82f91b-a013-41b9-9859-a9f178a84fa7): City College Plymouth
- [Summer Works 2023](/contracts/ocds-b5fd17-4c99688a-0431-4787-86d8-1dbbc44089cf): City College Plymouth
- [Access controls and CCTV](/contracts/ocds-b5fd17-bc127360-f723-4749-a1c8-d4460de5e013): City College Plymouth

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8903f309-3c3d-4295-af68-4ad0103c4ccd-262913)