# Lifeline, Lone Worker and Out of Hours Call Monitoring Services

> A sourced UK public sector contract award published by Staffordshire County Council.

## Key facts

- Buyer: [Staffordshire County Council](/buyers/staffordshire-county-council/contract-awards)
- Supplier: Redditch Borough Council T/A NEW Lifeline
- Award value: £288,168
- Tender value: £288,168
- Award date: 26 May 2026
- Published: 28 May 2026
- Contract start: 1 September 2026
- Contract end: 31 August 2030
- Stage: awarded
- Procurement category: services
- Notice ID: 7c2a3803-4945-47ff-aa57-b1b9e241b699-899513
- OCID: ocds-b5fd17-9bd68fc1-a340-4f67-98d7-39a13105cf6d

## Description

Cannock Chase District Council \(CCDC\) has run a Further Competition via ESPO framework agreement no\. 203\_25 Technology enabled care \(Telecare\) products and associated services under Lot 1\.1\. CCDC has awarded a supplier to assist the Council in the provision of a Telecare Alarm Service, which includes a 24-hour monitoring service for sheltered housing schemes and Council housing\. The Supplier will also provide out-of-hours telephone call answering and lone working monitoring services\. The Council manage approximately 5,000 mixture social housing dwellings - ranging from 1-3 bed flats, 1- 3 bed bungalows, 2-4 bed houses and 4 Independent Living schemes across the District of Cannock Chases in a geographical area of a 10 mile radius across the towns\. Council tenants who met criteria for a social alarm are offered a basic telecare device\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/7c2a3803-4945-47ff-aa57-b1b9e241b699-899513)