# Complaint Handling Satisfaction Tracking Survey

> A sourced UK public sector contract award published by OFFICE OF RAIL AND ROAD.

## Key facts

- Buyer: [OFFICE OF RAIL AND ROAD](/buyers/office-of-rail-and-road/contract-awards)
- Supplier: [Critical Research](/suppliers/critical-research/public-sector-contract-awards)
- Award value: £25,800
- Tender value: £25,800
- Award date: 26 March 2020
- Published: 27 March 2020
- Contract start: 1 April 2020
- Contract end: 30 April 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 5537c838-5c95-4ccb-b923-d780e55608a5-351925
- OCID: ocds-b5fd17-9c0b8b81-f3ee-4292-a501-9611530022d6

## Description

Complaint Handling Satisfaction Tracking Survey

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/5537c838-5c95-4ccb-b923-d780e55608a5-351925)