# TOPdesk Cloud Software

> A sourced UK public sector contract award published by Aston University.

## Key facts

- Buyer: [Aston University](/buyers/aston-university/contract-awards)
- Supplier: [TOPdesk UK Limited](/suppliers/topdesk-uk/public-sector-contract-awards)
- Award value: £127,182
- Tender value: £127,182
- Award date: 1 October 2025
- Published: 5 January 2026
- Contract start: 1 November 2025
- Contract end: 31 October 2027
- Stage: awarded
- Procurement category: services
- Notice ID: 1028caed-9a0b-43e7-95fb-747073376d53-877904
- OCID: ocds-b5fd17-9c5861f5-bb11-4f9c-91dd-ed42e4f0e4b9

## Description

270 Licensed Operators on the TOPdesk Engaged package, for a 2-year contract term, including Ebbot Live Chat & AI Chatbot

## Related contract awards

- [Microsoft Azure Software Licences](/contracts/ocds-b5fd17-a771e261-a854-45d0-bafb-c3aaca497d9a) — Aston University
- [1110- Washroom Services \(1260 \(239\_24\)\)](/contracts/ocds-b5fd17-cfe6587d-2a79-4ee6-bd08-383bad9ada33) — Aston University
- [1148 - CA Facade, Roof & Windows - Civil & Structural Engineer](/contracts/ocds-b5fd17-e6cfebb1-35fe-4f5a-8644-db84df5bc36d) — Aston University
- [1150 - CA Facade, Roof and Windows - Principal Designer CDM](/contracts/ocds-b5fd17-9761a60b-a756-4b8c-8598-89b87e0dcb0b) — Aston University
- [Provision of an IT Service Management \(ITSM\) system for SCW 2026](/contracts/ocds-b5fd17-d3c87f8e-a3dc-46a4-86df-4c94aea38f21) — NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
- [GB-Norwich: IT Service Management](/contracts/ocds-b5fd17-99723a35-5cdc-401a-bd22-4ef7be395b36) — Flagship Housing Group
- [QOC921 09:00 2026-08-20 Bury St Edmunds to Papworth Hall School, Cambs - 4-seater vehicle & Passenger Assistant required - AWARD](/contracts/ocds-b5fd17-783f0291-8396-47dd-9b0c-dd1815ebeaf0) — Suffolk County Council Passenger Transport
- [QHL116 09:00 2026-08-20 Brockley to The Arch @ Castle Manor, Haverhill - 4-seater vehicle & PA required - AWARD](/contracts/ocds-b5fd17-04e6ec0e-ac07-4718-80c2-b5c580ec3182) — Suffolk County Council Passenger Transport
- [Property Transformation Programme - Workplace Services Management](/contracts/ocds-b5fd17-cd3eabe3-170b-42ea-9cef-1a6fc4b6e1b7) — Ministry of Justice
- [QOC929 09:00 2026-08-20 Bury St Edmunds to Cambridge Regional College, Milton, Cambs - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-b301994e-b4d5-4be0-aaa7-20bc82e79780) — Suffolk County Council Passenger Transport

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/1028caed-9a0b-43e7-95fb-747073376d53-877904)