Cisco Hardware Support and Maintenance

The Council is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a support and maintenance service on the Council's existing Cisco network hardware. The Provider must have a direct relationship/partnership with Cisco and hold at least Gold Partnership Certification.

It is anticipated that the contract will be for a period of 3 years with an option to extend by 2 periods of 12 months. The Council reserves the right to amend the scope of the support requirement for the extension period.