# Provision of Contact Centre Solution

> A sourced UK public sector contract award published by TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST.

## Key facts

- Buyer: [TEES ESK AND WEAR VALLEYS NHS FOUNDATION TRUST](/buyers/tees-esk-and-wear-valleys-nhs-foundation-trust/contract-awards)
- Supplier: [British Telecommunications PLC](/suppliers/british-telecommunications/public-sector-contract-awards)
- Award value: £226,800
- Tender value: £226,800
- Award date: 22 May 2026
- Published: 10 June 2026
- Contract start: 27 May 2026
- Contract end: 26 May 2029
- Stage: awarded
- Procurement category: services
- Notice ID: fa6dd44a-605a-4665-81fe-18f2f36fa649-901553
- OCID: ocds-b5fd17-9d38196f-7fa4-44a4-a401-424e49aba2a8

## Description

Provision of Cloud based contact centre covering two services - Crisis and Information\. Includes Voice SIP, Agents, Administrators and Call Storage\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/fa6dd44a-605a-4665-81fe-18f2f36fa649-901553)