# Customer Relationship Management \(CRM\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Home Office](/buyers/home-office/contract-awards)
- Contract winner: SYRENIS LTD
- Award value: £1,870,260
- Tender value: £1,870,260
- Award date: 27 October 2023
- Published: 7 November 2023
- Contract start: 9 November 2023
- Contract end: 8 November 2025
- Stage: awarded
- Notice ID: 64529d32-28a0-428e-b607-b31a9c49059c-695616
- OCID: ocds-b5fd17-9d6a0ff5-ae85-463c-9f33-7824d0035e8a

## Description

Customer Relationship Management Tool for internal comms and engagement with external stakeholders and the public, including virtual Press Office and Document collaboration\.

## Related contract awards

- [Atlassian Strategic Agreement](/contracts/ocds-b5fd17-ff3ebe21-a777-40d8-a1f3-ee2dffa8963d): Home Office
- [Extension of Supporting Passenger Checks Contract](/contracts/ocds-b5fd17-f31e4f2c-abc6-4b6c-81c7-7296c28c0696): Home Office
- [SMART CRM](/contracts/ocds-b5fd17-bb7e5067-a895-4645-a2e5-b0e491e1dbf6): Home Office
- [SMART Digital Reporting - Location Recording System \(Support & Hosting\)](/contracts/ocds-b5fd17-dc877103-768c-42a3-b8de-dac3122bfc3c): Home Office
- [SMART Stakeholder Engagement Platform](/contracts/ocds-b5fd17-eee06439-3f4e-4dc5-b710-d00e80c9e2e6): EQUALITY AND HUMAN RIGHTS COMMISSION
- [Mini Competition for Provision of a SRM System](/contracts/ocds-b5fd17-02666eac-1aac-4302-baf4-41b1a41784f8): STONEWATER LIMITED

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/64529d32-28a0-428e-b607-b31a9c49059c-695616)