# Digital Customer Service Platform

> A sourced UK public sector contract award published by Swale Borough Council.

## Key facts

- Buyer: [Swale Borough Council](/buyers/swale-borough-council/contract-awards)
- Supplier: [Abavus Ltd](/suppliers/abavus/public-sector-contract-awards)
- Award value: £70,880
- Tender value: £70,880
- Award date: 31 March 2019
- Published: 10 May 2019
- Contract start: 1 April 2019
- Contract end: 31 March 2021
- Stage: awarded
- Procurement category: services
- Notice ID: 6329ba5e-42f9-4768-9295-b170e2dcc2b2-288605
- OCID: ocds-b5fd17-9d718e24-206f-4389-8594-fe236e98e17a

## Description

Supply of a Digital Customer Service Platform

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/6329ba5e-42f9-4768-9295-b170e2dcc2b2-288605)
