# GB-Glasgow: Digital Analytics

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Contract winner: Medallia
- Award value: £67,320
- Tender value: £67,320
- Award date: 3 November 2023
- Published: 14 November 2023
- Contract start: 20 November 2023
- Contract end: 19 November 2024
- Stage: awarded
- Procurement category: services
- Notice ID: 2d24a29d-85db-4d77-be4b-4344c135a778-698192
- OCID: ocds-b5fd17-9d813039-a18d-4811-85de-3e1b6d8f808e

## Description

Student Loans Company \(SLC\) has an ambitious strategy to deliver intuitive, supportive and trusted digital services\. for all customers and products\. Customers want to feel empowered when dealing with their student finance, meaning interacting with Student Loans digitally with as minimal effort as possible\. Customer expectations are changing fast, to earn the right to be seen as an enable for student opportunity we need to offer seamless and effortless digital experiences that change and adapt with evolving customer needs\.

## Related contract awards

- [GB-Irvine: Content Creation and Information Architecture Services](/contracts/ocds-b5fd17-6374c10d-c258-44a2-a79e-48a75cba60a2): Student Loans Company
- [GB-Glasgow: Lifelong Learning Entitlement \(LLE\) Systems Integrator Services](/contracts/ocds-b5fd17-d830c850-50d4-43ba-879c-36c8731ab84d): Student Loans Company
- [GB-Glasgow: PRM to Planner](/contracts/ocds-b5fd17-14e9c283-3781-4aa5-8e54-b0818fb31b41): Student Loans Company
- [GB-Glasgow: 2024-TR-0092 Digital Analytics](/contracts/ocds-b5fd17-c05c74bd-d14f-406f-bb1a-fb7a9de0c16c): Student Loans Company
- [Customer Engagement Platform](/contracts/ocds-b5fd17-623d116b-98d9-4247-891a-085d0df5abcd): Post Office Limited
- [Crowdsourcing 2022](/contracts/ocds-b5fd17-dfe8eadb-1b4c-4411-980f-7e2bd41235c9): Disclosure and Barring Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/2d24a29d-85db-4d77-be4b-4344c135a778-698192)