# Bi-Borough Registrars Service Improvements

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [capitalEsourcing](/buyers/capitalesourcing/contract-awards)
- Tender value: £475,000
- Published: 6 March 2024
- Planned start: 14 May 2024
- Planned end: 13 May 2027
- Stage: open_tender
- Procurement category: goods
- Notice ID: 36ada9d8-7372-4a95-a010-e0c4299c19d2-729648
- OCID: ocds-b5fd17-9db8cbaf-7d2c-4edc-8da7-a3a9b36be99e

## Description

Westminster City Council and The Royal Borough of Kensington and Chelsea are looking for a supplier to make improvements to the current Registrars Booking System, this would enable individuals booking ceremonies to have a smoother customer experience than is currently given through the website\. A new booking solution would also include a facility that allow the service to better understand customer behaviour and requests so that the service can adapt to meet demand\.

## Related contract awards

- [Provision of Building and Security Services](/contracts/ocds-b5fd17-76bcf458-a4c3-44ab-bef5-bcc19bbd1095): capitalEsourcing
- [Second Source Responsive Repairs - Multi-trade](/contracts/ocds-b5fd17-01d4c3cb-916c-416a-b30d-a7e608b2ab9f): capitalEsourcing
- [Tavistock Gardens - Hard & Soft Landscaping](/contracts/ocds-b5fd17-f77600dc-ecc9-4ac3-b253-880e9c738284): capitalEsourcing

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/36ada9d8-7372-4a95-a010-e0c4299c19d2-729648)