# Provision of IT Managed Services

> Tender notice from UK public-sector procurement sources.

## Key facts

- Public buyer: [Red Kite Community Housing](/buyers/red-kite-community-housing/contract-awards)
- Published: 1 June 2020
- Planned start: 5 August 2020
- Planned end: 4 August 2023
- Stage: open_tender
- Procurement category: services
- Notice ID: 441bb140-fdc8-4906-9494-4dd0e4c007c4-361653
- OCID: ocds-b5fd17-9e68b86c-6711-4de6-b716-1ef2100c7520

## Description

Red Kite's IT infrastructure currently comprises hardware principally co-located in their current MSP's datacentre, with some on-site at Red Kite's Head Office in High Wycombe\. Red Kite also has dedicated communications line to the current MSP's primary and secondary datacentres and takes a number of other services as part of the managed services provision\.This contract encompasses two areas - the transition from the current to the new managed service provision and the ongoing managed services provision\.The ongoing service will include:- Private cloud hosting;- Backup and disaster recovery;- Full Service Desk provision, including an on-site resource at RK's Head Office;- Systems monitoring;- Support for infrastructure components and triage for 1st line and 2nd line issues across all subjects; and- Penetration testing\.

## Related contract awards

- [Tree Consultancy Services](/contracts/ocds-b5fd17-fc8188d7-ed61-462a-9883-a4f301a3bf9a): Red Kite Community Housing
- [Tree Maintenance Services](/contracts/ocds-b5fd17-e040fe08-87f2-40ab-b592-99aeb02ee4cb): Red Kite Community Housing
- [Electronic Payment Services](/contracts/ocds-b5fd17-6032a457-3ab0-4a15-bade-b38026c356cf): Red Kite Community Housing

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/441bb140-fdc8-4906-9494-4dd0e4c007c4-361653)