# Microsoft Teams Direct Routing

> A sourced UK public sector contract award published by Isle of Wight Council.

## Key facts

- Buyer: [Isle of Wight Council](/buyers/isle-of-wight-council/contract-awards)
- Supplier: [Gamma Network Solutions Limited](/suppliers/gamma-network-solutions/public-sector-contract-awards)
- Award value: £326,435
- Tender value: £326,435
- Award date: 23 October 2024
- Published: 23 October 2024
- Contract start: 1 November 2024
- Contract end: 31 October 2028
- Stage: awarded
- Procurement category: services
- Notice ID: d234ceb3-038b-406d-aa28-f074c2d54ae0-796493
- OCID: ocds-b5fd17-9e7240c5-3b95-4582-9453-bc462ee83206

## Description

The provision of resilient MS CloudUCX Enhanced service, that is based on Highly Available AudioCodes Cloud Edition virtual Session Border Controllers hosted in AWS\. Cloud Edition offers increased high availability and scalability and flexibility for tenants\. It will replace the Isle of Wight Council's existing on premise telephony solution, enable Microsoft Teams for Inbound and Outbound PSTN calls via Teams Direct Routing\. To assist with migrating users from the existing telephony solution to calling in Microsoft Teams on a phased approach\. Please note that the contract type is a combination of both services and supplies\. The initial term of the contract is 3 years \(01 November 2024 - 31 October 2027\) at a cost of £248,435 incl one off costs, and if the 12m extension is utilised \(until 31 October 2028\) whole life cost will be £326,435\.00\.

## Related contract awards

- [Agile Working Equipment](/contracts/ocds-b5fd17-2f914223-765e-4213-a018-bb0996276cda) — Isle of Wight Council
- [Governance Officer L4 and Regulatory Officer L4 Apprenticeship via CCS Framework RM6102](/contracts/ocds-b5fd17-f10d6557-0c67-4120-a8cb-5488eae18670) — Isle of Wight Council
- [PEP and Attendance Monitoring](/contracts/ocds-b5fd17-7f228b05-2cbd-4a30-8ba0-1d2374fe4f46) — Isle of Wight Council
- [Debt Tracing Solutions](/contracts/ocds-b5fd17-33ae07f1-cfe6-453b-a1e3-29516b621310) — Isle of Wight Council
- [Lincolnshire County Council Customer Contact Centre Telephony](/contracts/ocds-b5fd17-632d82a5-1ada-47f3-8ac2-8e5b71d322d0) — Lincolnshire County Council
- [GB-London: Managed Infrastructure Services](/contracts/ocds-b5fd17-1451b0d6-2f9c-4888-8ff8-b2627344c22b) — BIP SOLUTIONS LIMITED
- [2526-03-DTS-BS-RLD SIP Trunk Services](/contracts/ocds-b5fd17-9ca9b97d-a7a2-407b-8f0a-456a59088593) — Sheffield Hallam University
- [Gamma Cloud UCX](/contracts/ocds-b5fd17-057fce53-fcae-4625-afb7-ecd8645d1716) — Stroud District Council
- [SEN20231-SEN-TAXI-Brooksby Melton College](/contracts/ocds-b5fd17-08326797-d738-447c-9aa6-156a9505a094) — Leicestershire County Council
- [2026-08-07 09:00 - QBE959 Newmarket & Gazeley to Riverwalk School, Bury St Edmunds - AWARD](/contracts/ocds-b5fd17-b8f51468-ddfc-4b13-b56e-af10669ad163) — Suffolk County Council Passenger Transport
- [QHL118 09:00 2026-09-01 Glemsford to WS Training, Haverhill - 4-seater vehicle required - AWARD](/contracts/ocds-b5fd17-97ec37c1-e8fe-4ab5-a737-0f93dfeabe48) — Suffolk County Council Passenger Transport
- [2025-097 Microsoft Enterprise Agreement & Associated Services](/contracts/ocds-b5fd17-799c2c53-9c0f-44b7-a80c-04573ee782e9) — Ofgem

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/d234ceb3-038b-406d-aa28-f074c2d54ae0-796493)