# eCase - NE Correspondence Case Management Solution FOI EIR PQ

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Defra Network eTendering Portal
- Contract winner: [Fivium Limited](/contract-winners/fivium/public-sector-contract-awards)
- Award value: £89,667
- Tender value: £89,667
- Award date: 23 February 2021
- Published: 3 September 2021
- Contract start: 23 February 2021
- Contract end: 24 February 2023
- Stage: awarded
- Procurement category: services
- Notice ID: 96956a2d-1ab0-483f-a82a-b056b9049886-465903
- OCID: ocds-b5fd17-9ea3310e-58ef-42ad-bbf5-29558fc09cb9

## Description

Cloud Software providing the following: eCase\+ Service delivered over the internet eCase - Correspondence, FOI, EIR, PQ and Complaints case management \(Internet\) Manage Freedom of Information \(FOI\), GDPR SAR, Ministerial Correspondence \(MC\), Parliamentary Questions \(PQ\), Letters, Complaints, Court Orders, and more in one simple system\. eCase is the correspondence case management service that the UK public sector relies on\. It is the proven, most scalable, secure and comprehensive service available\. Additional information: Please note that Defra procurement uses an E-tendering system for Procurement activities\. This is currently provided by Bravo Solutions\. To access appropriate tendering and contractual documents, please access the E-Tendering portal at https://defra\.bravosolution\.co\.uk", ensuring that your registration includes "Defra"\. If you have any problems with this system, please contact Bravo on their telephone helpline number 0800 368 4850 or by emailing them at help@bravosolution\.co\.uk\. "

## Related contract awards

- [National EA Estates Professional Surveying Framework](/contracts/ocds-b5fd17-9191aaea-5356-4bdc-a3e1-af6b3670e583): Defra Network eTendering Portal
- [Parliamentary Monitoring Service](/contracts/ocds-b5fd17-a6ea66bd-b313-46f9-a02a-2c5007aa1856): Defra Network eTendering Portal
- [Provision of Geological Products](/contracts/ocds-b5fd17-8d85b0c1-45ff-4562-9d99-6009685196de): Defra Network eTendering Portal
- [Provision and Support of a Correspondence Case Management System](/contracts/ocds-b5fd17-c59bb221-9234-4e3d-bdd3-828be4979cb9): HM TREASURY
- [eCase - Case Management System](/contracts/ocds-b5fd17-c3876f19-435e-4912-8a7b-62fd905fa609): The British Broadcasting Corporation \(BBC\)
- [Case Management System](/contracts/ocds-b5fd17-d0897287-ff5a-41f3-80b1-b4c88a908c3e): Herefordshire Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/96956a2d-1ab0-483f-a82a-b056b9049886-465903)