# Family Hub Network A\.I\. Chatbot \(Virtual Assistant\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Bournemouth Christchurch and Poole Council](/buyers/bournemouth-christchurch-and-poole-council/contract-awards)
- Contract winner: Transparity
- Award value: £72,025
- Tender value: £72,025
- Award date: 22 March 2024
- Published: 2 April 2024
- Contract start: 1 April 2024
- Contract end: 31 March 2025
- Stage: awarded
- Procurement category: services
- Notice ID: f29f7fc7-27e1-44dd-9c49-3a52b671f812-737058
- OCID: ocds-b5fd17-9f4336fd-4a62-4249-8428-1cca1e4aa283

## Description

The provider will design and implement a fully customisable A\.I\. Chatbot that will be designed with the input of partners and users \(community/ families\) from across Bournemouth, Christchurch to ensure that it meets their needs and expectations\.\\r \\r The A\.I\. Chatbot will use the Family Information Directory \(including the Local Offer\), the BCP Website and the Online Booking Sessions Portal into one interactive and intuitive platform utilising Generative A\.I\. and Natural Language Processing\.

## Related contract awards

- [Highway Improvement Team - NEC4 Works Supervisor](/contracts/ocds-b5fd17-4a374f06-2031-4050-aed8-4d6c8cc4f13e): Bournemouth Christchurch and Poole Council
- [Arboricultural Surveys and Impact Assessments](/contracts/ocds-b5fd17-21b3ddee-9fc8-4f00-b991-7def1bfc37a0): Bournemouth Christchurch and Poole Council
- [Scaffolding Works Framework](/contracts/ocds-b5fd17-a14f2c74-e318-4f06-b60e-8ce781af460f): Bournemouth Christchurch and Poole Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f29f7fc7-27e1-44dd-9c49-3a52b671f812-737058)