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Contract award record

1718CCG10 Extended hours for compliance activities

Notice details

Published
Category
services
Buyer region
North West

Public buyer and contract winner

awarded to

Contract winner

IFF Research

Award value£34,448

  1. Awarded
    Completed
  2. Start
    Completed
  3. End
    Completed

Work description

HMRC is looking to understand how our customers would like to engage with us for compliance interventions, including the days and times our customers would prefer to communicate with us and the channels they'd like to use. The insight gained from this research will help us identify potential improvements to the way we engage with customers during an intervention.

Additional information: This contract was let as part of a further competition within the BEIS Research and Evaluation Framework.

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Source: Contracts Finder · Notice fed3d058-9248-4372-9cad-f986f1b1fbdb-205533

View source notice