Contract award record
1718CCG10 Extended hours for compliance activities
Notice details
- Published
- Category
- services
- Buyer region
- North West
- Source
- View official notice
Public buyer and contract winner
Award value£34,448
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
HMRC is looking to understand how our customers would like to engage with us for compliance interventions, including the days and times our customers would prefer to communicate with us and the channels they'd like to use. The insight gained from this research will help us identify potential improvements to the way we engage with customers during an intervention.
Additional information: This contract was let as part of a further competition within the BEIS Research and Evaluation Framework.
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