Contract award record
Project_25701 USS Business Analyst 2
Tender value £46,740
Notice details
- Published
- Category
- services
- Buyer region
- Not specified
- Source
- View official notice
Public buyer and contract winner
Award value£37,620
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP. Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.