# My MCA - Online, Role Based Access, Customer Portal \(Discovery and Alpha\)

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [MCA - Maritime and Coastguard Agency](/buyers/mca-maritime-and-coastguard-agency/contract-awards)
- Contract winner: HELASTEL LIMITED
- Award value: £284,420
- Tender value: £284,420
- Award date: 23 May 2022
- Published: 15 July 2022
- Contract start: 23 May 2022
- Contract end: 26 September 2022
- Stage: awarded
- Procurement category: services
- Notice ID: ab5ada0f-fc12-4c6e-bbdb-c5489eae509f-554983
- OCID: ocds-b5fd17-9fe1817e-e4e1-43cf-a301-517581e3162f

## Description

My MCA is a digital portal that will utilise role-based access that will enable UK Maritime Services \(UKMS\) customers to access information relevant to them and access online services through a single point of entry\. UKMS is procuring the services of a third-party supplier to carry out expert led Discovery work, to provide MCA with extensive user research \(Internal and external\) as well as providing expert technical advice which will inform MCA on how to approach the introduction of My MCA\. A critical component of My MCA is 'role based access' and because of it's link with several internal systems, and the complexity of introducing such technology, a concept 'alpha' is also in scope to demonstrate user journeys and various technical solutions\. This procurement was under the Digital Outcomes and Specialists 5 framework\.

## Related contract awards

- [Repairs and Fit Out of Cleethorpes Coastguard Rescue Station \(CRS\)](/contracts/ocds-b5fd17-e51258e3-0a14-49ae-a1e1-335b09b3ef68): MCA - Maritime and Coastguard Agency
- [MARITIME & COASTGUARD AGENCY \(MCA\) - HIGHLANDS & ISLANDS MODULAR CRS FACILITIES UPGRADE PROJECT](/contracts/ocds-b5fd17-54c7c7bf-ca13-4d06-8a30-8c19ae4a63ad): MCA - Maritime and Coastguard Agency
- [Facilities Manager](/contracts/ocds-b5fd17-3468d302-4ee1-4c00-9dd0-b9f19301df72): MCA - Maritime and Coastguard Agency
- [Alpha Phase of Seafarer Services](/contracts/ocds-b5fd17-c9df7308-f461-452d-b1c4-6a63795589a4): MCA - Maritime and Coastguard Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ab5ada0f-fc12-4c6e-bbdb-c5489eae509f-554983)