# Customer Relationship Management \(CRM\) System

> A sourced UK public sector contract award published by Nottinghamshire County Council.

## Key facts

- Buyer: [Nottinghamshire County Council](/buyers/nottinghamshire-county-council/contract-awards)
- Supplier: [ANS Group Limited](/suppliers/ans-group/public-sector-contract-awards)
- Award value: £500,467
- Tender value: £826,353
- Award date: 1 July 2026
- Published: 2 July 2026
- Contract start: 1 August 2026
- Contract end: 31 July 2029
- Stage: awarded
- Procurement category: services
- Notice ID: 8eef2f21-d662-4cbd-a0d7-0fc672e9c07e-904332
- OCID: ocds-b5fd17-a01a446e-ec8d-4c1c-bf43-4018dd6e5f6c

## Description

Nottinghamshire County Council on behalf of East Midlands Combined County Authority \(EMCCA\) is awarding the contract for the procurement of a Customer Relationship Management \(CRM\) System to ANS Ltd, of which is to support EMCCA's ongoing commitment to delivering high-quality, efficient, and accessible services across the East Midlands region\. The procurement was conducted via competition under the CC G-Cloud 14 framework RM1557\.14 under Lot 2 and 3\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/8eef2f21-d662-4cbd-a0d7-0fc672e9c07e-904332)
