# Provision of Customer Survey

> A sourced UK public sector contract award published by NHS Resolution.

## Key facts

- Buyer: [NHS Resolution](/buyers/nhs-resolution/contract-awards)
- Supplier: Social Market Research
- Award value: £23,565
- Tender value: £23,565
- Award date: 8 November 2017
- Published: 14 November 2017
- Contract start: 11 December 2017
- Contract end: 10 December 2020
- Stage: awarded
- Procurement category: services
- Notice ID: 0fb6ab6e-daca-48fe-92c1-cb431027db47-181957
- OCID: ocds-b5fd17-a0fb94be-0a9b-414a-9616-3bdedd72244d

## Description

NHS Resolution wish to procure for the provision of customer survey services in order to develop a 'partnership' approach with the members of our schemes by determining the causes and outcomes of compensation claims with the goal to ultimately stem the rising cost of indemnity cover\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/0fb6ab6e-daca-48fe-92c1-cb431027db47-181957)
