PCI QSA SPECIALIST-LUCID SUPPORT SOLUTIONS LTD

The awarded contract reflects an agreement between DWP and Lucid Support Solutions to use a PCI QSA Specialist to conduct a review of DWP Contact Centres and the payment card processes taken from customers over the phone. The review will provide the Authority with information as to whether current practices are compliant with PCI Compliance Standards and whether there are any areas required to be improved. The review will result in a report of the specialists findings. The contract is to commence on 11/07/18-10/10/18 and amounts to £22,000. The specialist will work with DWP staff members currently involved in the project.