# User Experience Testing Labs and Participants

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Student Loans Company](/buyers/student-loans-company/contract-awards)
- Contract winner: Cragg Ross Dawson Ltd trading as CRD Research
- Award value: £600,000
- Tender value: £600,000
- Award date: 21 April 2020
- Published: 27 April 2020
- Contract start: 22 April 2020
- Contract end: 21 April 2024
- Stage: awarded
- Procurement category: services
- Notice ID: f5afc84f-2a2d-40af-addc-1bf7dafbe621-355841
- OCID: ocds-b5fd17-a10cb6ac-cef9-4238-b5da-9b46beb3bab7

## Description

The SLC is seeking to appoint an agency to recruit a range of participants to take part in regular user research and testing sessions for digital services being developed by the SLC\. The research will usually be face to face usability testing, however other methods of research may feature in our plans\. Additionally SLC require the agency to provide labs for the testing sessions across the UK\. All sessions will be facilitated and managed by SLC staff\. The requirement is for labs and recruitment of participants and only\.

## Related contract awards

- [GB-Glasgow: Dev Ops SaaS Solution \(Copado\)](/contracts/ocds-b5fd17-9a2007dd-9719-43b0-976b-baf93f0b4027): Student Loans Company
- [GB-Glasgow: 2024-TR-0111 Case Management - Economic Crime Unit](/contracts/ocds-b5fd17-7d5dbf56-c309-4ba1-898f-87ea067c1485): Student Loans Company
- [GB-Irvine: Content Creation and Information Architecture Services](/contracts/ocds-b5fd17-6374c10d-c258-44a2-a79e-48a75cba60a2): Student Loans Company
- [User Research Participants for HMCTS Reform Programme](/contracts/ocds-b5fd17-fe8313d6-ea12-480a-93d4-7584656dd7d0): Ministry of Justice\.
- [Market Research Recruitment Only](/contracts/ocds-b5fd17-fe9e81e1-5b5e-4e96-bbf2-bfd6d9aeee84): The Insolvency Service
- [User Respondent Recruitment](/contracts/ocds-b5fd17-3f76a68b-adca-11e6-9901-0019b9f3037b): Crown Commercial Service

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/f5afc84f-2a2d-40af-addc-1bf7dafbe621-355841)