# Ongoing Access to Relativity Tool

> A sourced UK public sector contract award published by Ofgem.

## Key facts

- Buyer: [Ofgem](/buyers/ofgem/contract-awards)
- Supplier: [Pricewaterhouse Coopers Llp \(Pwc\)](/suppliers/pricewaterhouse-coopers-llp-pwc/public-sector-contract-awards)
- Award value: £18,634
- Tender value: £55,901
- Award date: 19 February 2024
- Published: 22 February 2024
- Contract start: 19 February 2024
- Contract end: 31 January 2027
- Stage: awarded
- Procurement category: services
- Notice ID: ccd4a912-ce2a-42ad-a26f-a92d13608346-725949
- OCID: ocds-b5fd17-a120ae81-0064-47cd-8889-135d41fb7633

## Description

The ongoing provision of access to software services to carry out a review on Ofgem's policies, processes and procedures and the review of customer journeys in relation to the debt pathway\. The customer journey data has been ingested into administered software system\. This contract is to assist with aggregation and analysis of the data\.

## Related contract awards

- [2026-059 Copilot Agent Delivery and Support](/contracts/ocds-b5fd17-ce523cec-202c-46a2-b523-02ab42821353) — Ofgem
- [2026-057 Copilot Agent Capability](/contracts/ocds-b5fd17-3edf64a5-2dc4-4c27-bf84-6a1ec01ce17f) — Ofgem
- [2026-054 Beta-ArcGIS Online Development and App Creation](/contracts/ocds-b5fd17-881f5a98-f9d2-4ee5-9993-a0a7a9ea6ede) — Ofgem
- [2026-056 Cost of Debt Support](/contracts/ocds-b5fd17-834b6aeb-dbb2-4d3d-9c97-8ddbf0a4e82d) — Ofgem
- [2025-106 RE Knowledge Bank](/contracts/ocds-b5fd17-0ba8b420-f991-4f92-8478-56e8ef19ead4) — Ofgem
- [2024-033 Support for RO and FIT Scheme Supply Volume Queries](/contracts/ocds-b5fd17-28c2c826-3ff7-432e-89d1-5de954f071f0) — OFGEM
- [Fraud Risk Assessment Reporting and Training Support](/contracts/ocds-b5fd17-6aefb89a-dc5b-455f-83e7-6bdecb268d2a) — Ofgem
- [2022-081 - Supplier Readiness Assessment and Reporting of Suppliers for EBSS](/contracts/ocds-b5fd17-52b1f752-1bf7-49e3-84eb-ae296f3b18da) — Ofgem
- [Taxi and MPV \(1-8 seats\) Passenger Assistant - Taxi and MPV \(1-8 seats\) Passenger Assistant](/contracts/ocds-b5fd17-6fc09fa4-8e19-4d58-afc2-13a1d749b26f) — East Sussex County Council
- [GovAssure Independent Audit for One Login](/contracts/ocds-b5fd17-37d14fb8-c934-474d-93ce-864fcab3f58e) — DSIT
- [Thurnham Radar- Radome maintenance](/contracts/ocds-b5fd17-b55277e8-5cea-471a-9760-4f125017b824) — Met Office
- [Fire safety risk management system \(Farynor\)](/contracts/ocds-b5fd17-acb0bee8-3b04-4c95-aaf6-4167fec87e0d) — West Sussex County Council

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ccd4a912-ce2a-42ad-a26f-a92d13608346-725949)