Contract award record
National staff support text service
Notice details
- Published
- Category
- services
- Buyer region
- Yorkshire and The Humber
- Source
- View official notice
Public buyer and contract winner
Award value£95,000
- AwardedCompleted
- StartCompleted
- EndCompleted
Work description
The service is provided for all health and care workers across the country. Currently over 3600 NHS staff have contacted the helpline since June 2020. On average the text service receives between 170-200 conversations a month from NHS staff.
The text service will offer NHS staff the opportunity to converse with trained crisis volunteers. The requirement will be to run a 7-day service, 24 hours a day, that can operate nationally, and is able to cater to all groups and demographics.