# Contact Centre Telephony Service - TERMINATED

> A sourced UK public sector contract award published by Halton Borough Council.

## Key facts

- Buyer: [Halton Borough Council](/buyers/halton-borough-council/contract-awards)
- Supplier: [8x8 UK Limited](/suppliers/8x8-uk/public-sector-contract-awards)
- Award value: £326,940
- Tender value: £326,940
- Award date: 7 November 2024
- Published: 18 February 2025
- Contract start: 8 November 2024
- Contract end: 18 February 2025
- Stage: awarded
- Procurement category: goods
- Notice ID: 291e9773-3aca-4814-802a-7b38f2807519-827596
- OCID: ocds-b5fd17-a1bf53e2-d1ba-4e4c-87fe-1f899fbe2dda

## Description

Call-Off Agreement from G-Cloud 13 Platform Service ID - 312979246203545 Provision of a CCaaS - Contact Centre as a Service Contract/Call-Off Agreement Terminated as of 18/02/2025

## Related contract awards

- [Lot 5 - Domiciliary Care Service Single Purchase Framework \(SPF\)](/contracts/ocds-b5fd17-0a7223bc-8630-432f-b071-8dce403ed924) — Halton Borough Council
- [Lot 5 - Domiciliary Care Service Single Purchase Framework \(SPF\)](/contracts/ocds-b5fd17-3d8dc728-a4c4-4cd0-aa90-4bf16e420748) — Halton Borough Council
- [Corporate Responsibility and Sustainability Practitioner](/contracts/ocds-b5fd17-30d18381-c1d0-417d-ad95-6a470fc23ad1) — Halton Borough Council
- [Runcorn High Street - Connectivity \(RTCC\)](/contracts/ocds-b5fd17-a11fddbc-5fa1-4775-9731-a354efaf0824) — Halton Borough Council
- [Student Services Contact Cloud Centre \(2026- 2029\)](/contracts/ocds-b5fd17-1cf306aa-81ff-4c2e-84c5-496795383905) — University of Bristol
- [Contact Centre Telephony](/contracts/ocds-b5fd17-9ff43770-3aa1-4d73-a2d4-0abf9d6127fb) — Lichfield District Council
- [Virtual Call Handling Software Licenses](/contracts/ocds-b5fd17-6b78dc89-bf33-440c-8f80-316423399a57) — Cabinet Office
- [IBCA Contact Centre Communications Platform \(8x8\)](/contracts/ocds-b5fd17-500e478d-9735-4c19-a336-36014665618e) — Cabinet Office
- [Twilio SMS Authentication](/contracts/ocds-b5fd17-b827efaf-bc60-408b-a3cf-61c184235144) — Department for Work and Pensions
- [Award of Conductive Energy Devices and Associated Equipment](/contracts/ocds-b5fd17-1908f0dd-8662-49a0-b6ab-b4c7a997fe5b) — Ministry of Justice
- [WSFT - Capital Purchase - IT - Dell laptops](/contracts/ocds-b5fd17-7526b81a-7a2b-4360-bb23-85432986289d) — West Suffolk NHS Foundation Trust
- [Provision of Office Supplies](/contracts/ocds-b5fd17-5e1046dd-5ef8-47df-b38b-5818911c0973) — Government Commercial Agency

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/291e9773-3aca-4814-802a-7b38f2807519-827596)