# Customer Experience Research

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: [Valuation Office Agency](/buyers/valuation-office-agency/contract-awards)
- Contract winner: [BMG RESEARCH LTD](/contract-winners/bmg-research/public-sector-contract-awards)
- Award value: £112,420
- Tender value: £112,420
- Award date: 11 May 2022
- Published: 25 May 2022
- Contract start: 16 May 2022
- Contract end: 16 May 2023
- Stage: awarded
- Procurement category: services
- Notice ID: ffdcb9b3-5f39-49f9-bb7a-e218a571458b-539539
- OCID: ocds-b5fd17-a1c48228-0323-4db1-9464-f6021d615376

## Description

Research to explore and understand customers' experiences of interacting with the VOA\.

## Related contract awards

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- [Level 6 Chartered Surveyor Apprenticeship for both BSc & MSc Routes to the Valuation Office Agency](/contracts/ocds-b5fd17-6936c94a-a3cf-4da4-a558-9c260201cdac): Valuation Office Agency
- [Dwelling Area Estimates](/contracts/ocds-b5fd17-f5e8be1d-af27-4c8c-b1f4-733b5bc2b632): Valuation Office Agency
- [Customer Satisfaction Research](/contracts/ocds-b5fd17-ac802535-b5d5-40f8-8747-0dd7bd007378): Security Industry Authority
- [PS26022 - Survey on public attitudes to animal research](/contracts/ocds-b5fd17-be37b6c7-e8a3-4a72-8e1c-2983db0d4a39): DSIT
- [HSE Research, Evaluation & Insight \(REI\) Framework - Lot A](/contracts/ocds-b5fd17-ab097c00-1844-4a09-96a8-eb0687eee123): Health & Safety Executive

## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/ffdcb9b3-5f39-49f9-bb7a-e218a571458b-539539)