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ServiceNow Application Support - AWARD

£0

services

Contract Details

Tender Value
£1
Stage
Awarded
Published
Awarded

Timeline

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Awarded
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Description

The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application. The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller. The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.

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