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Awarded

Customer Performance Measurement Framework

£92,323

Highways EnglandArup
services

Contract Details

Tender Value
£92,323
Stage
Awarded
Published
Awarded

Timeline

Awarded
Start
Disclosed
End

Description

This task will provide consultant support to implement the Customer Performance Measurement Framework; providing advice and support so that Highways England can start collating, analysing and reporting data in order to provide effective measurement of customer experience.

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