# Website Update, Maintenance & Ad-hoc Support

> Contract award record from UK public-sector procurement sources.

## Key facts

- Public buyer: Blue Orchid
- Contract winner: Sputnik Internet Limited
- Award value: £21,600
- Award date: 28 September 2016
- Published: 18 November 2016
- Contract start: 28 September 2016
- Contract end: 31 December 2018
- Stage: awarded
- Procurement category: services
- Notice ID: 764e0e6c-eade-428e-b461-f1fe6b51dc09-96080
- OCID: ocds-b5fd17-a2ff4cc5-adc9-11e6-9901-0019b9f3037b

## Description

The services required of the contract comprises two elements as follows: Element 1: Website Maintenance Support: \(Quotation on a monthly fixed fee basis\) To provide a monthly programme of website maintenance to include as a minimum: • Maintenance and regular update of the all associated activities linked with the website\. • Version Upgrades and patches of content management system and underlying software\. • Maintenance & checking for dead links of static pages\. • Performance Improvements\. • Archival & update of new data provided by the Growth Hub along with update of the sitemap\. • Daily database backup and website backup after any update\. For bring up the website within 8 hours of any failure/hack attack\. • Cyber audit from time to time when any modification/upgrade in coding/design is done and also any vulnerability identified\. • Bug fixing and problem reporting\. • Regular reports on usage using Google Analytics\. Additional website maintenance to include: • Text: Additions or deletions • Photos: Additions, deletions and basic retouching • Web Pages: Additions or deletions using existing webpage design • Navigation: Basic navigational changes \(add, move or delete an item in the navigation\) • File Downloads: Additions or deletions of PDFs and other documents • Videos: Insertion or deletion of pre-edited video • Links: Additions or deletions • Colour and Background Images: Changes/replacements • Forms: Dynamic form layout and integration Element 2: Website Development Work \(Quotation on an hourly rate for development work\) To carry out bespoke website development work as and when required\. As minimum this will include: • Development of a supplier area to be added to existing website structure\. • Upgrade / overhaul of data base that sits behind “Support Finder” and enhancement of this function to support new features \(e\.g\. staff area\)\. • Redesign / refresh of home page\. • Adhoc design work\. • Development of business support search tool to provide new features \(e\.g\. staff area\)\. • Integration of 3rd party “white labelled” content and information tools\. • Development of a Product area to the website to include design work to ensure product area can be communicated effectively in various media e\.g\. printed, social etc\. • Development of events calendar /diary to enhance user experience\.

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/764e0e6c-eade-428e-b461-f1fe6b51dc09-96080)