# Provision of Market Research Services for Home Office Customer Services

> A sourced UK public sector contract award published by Crown Commercial Service.

## Key facts

- Buyer: [Crown Commercial Service](/buyers/crown-commercial-service/contract-awards)
- Supplier: [WALNUT UNLIMITED LTD](/suppliers/walnut-unlimited/public-sector-contract-awards)
- Award value: £646,400
- Tender value: £646,400
- Award date: 1 February 2024
- Published: 15 February 2024
- Contract start: 1 March 2024
- Contract end: 28 February 2026
- Stage: awarded
- Procurement category: services
- Notice ID: 66d8021a-8a3f-4132-938c-d9a4433fdbce-723756
- OCID: ocds-b5fd17-a34108c8-3ea2-4a8a-9bf2-d4c90a0b2a1c

## Description

RM6126\\r Research and Insights\\r The provision of both qualitative and quantitative insight into customer journeys to gain an in-depth understanding, enable continual tracking, and improvement of the customers experience, at touchpoints along their journey

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## Source

[View the original notice on Contracts Finder](https://www.contractsfinder.service.gov.uk/Notice/66d8021a-8a3f-4132-938c-d9a4433fdbce-723756)